WALT:Write an explanation.
Ergo baby is a company that has been effected by someone breaking the Consumer Guarentees Act. The Consumer Guarentees Act is very important to businesses and consumers across New Zealand. The Consumer Guarentees Act is a law for consumers and retailers so we don't get ripped off or lied to. It's there to protect us when making purchases. I will talk to you about one example of a fake company breaking the Consumer Guarentees Act and how it has effected the business and the consumers.
The company Ergobaby is a very popular company in America sadly, a group of people made a fake unauthorised website and sold fake Ergobaby carriers. One of the Consumer Guarentees Act rights broken is that consumers have the right to expect that the goods(product) that they buy are of an acceptable quality. That means that it needs to be safe for it's use. The effect it has on the consumer is that if she put her baby in it, it may fall out and could die.
Next I will talk about another right that was broken. One of the other rights broken is this one: consumers have the right to expect that goods are fit for pourpose. That means that if I have a dryer I have the right to expect that it will dry my clothes and if I get a baby carrier it should safely hold my baby. This right was broken because if you put pressure on the bukle it could undo and your baby could fall out. The effect it has on the real business is they could lose money and customers.
Consumers are very upset because they can't address this next broken right: consumers have the right to redress the problem. That means to go and have the problem put right. The effect it has on the consumer is that she can't exchange it for a real one or get a refund because it's a fake company.
One of the other rights broken was consumers have the right not to be tricked or lied to. That is there so we don't get ripped off but everyone who bought the fake product has been lied to by the company. The effect is that the consumer has lost $140.
Overall, the consumers have lost lots of money because the baby carrier is useless. It's unsafe because the buckle can easily come undone if you put pressure on it. Many of the Consumer Guarentees Act right were broken because of this being unsafe.
The SOLO level I think I achieved is Extended Abstract because I used topic specific words and hi-lighted them and seeked feedback on them.